Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of ratanarpan.com and any purchases made through our website. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Ratanarpan

Ratanarpan is a luxury gifting and home décor brand offering premium décor, corporate gifts, keepsakes, and customized products through ratanarpan.com.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the website by any third party.

3. Products, Pricing & Availability

We make every effort to display our products and their colours, finishes, and details as accurately as possible. However, slight variations may occur due to the handcrafted nature of our products, photography, or display settings. Prices are listed in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.

4. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. Payments are processed securely through third-party payment gateways; we do not store your complete card, UPI, or banking credentials. An order is confirmed only upon successful payment and receipt of a confirmation from us.

5. Customization

For customized products, you are solely responsible for ensuring that any names, text, images, or content submitted are accurate, lawful, and do not infringe upon the intellectual property or other rights of any third party. Ratanarpan reserves the right to refuse any customization request that it deems inappropriate, unlawful, or offensive.

6. Shipping & Delivery

Shipping charges and delivery timelines are governed by our Shipping Policy, available on this website.

7. Returns, Refunds & Replacement

Cancellations, returns, refunds, and replacements are governed by our Return & Refund Policy, available on this website.

8. Intellectual Property

All content on ratanarpan.com, including but not limited to logos, designs, images, text, and graphics, is the property of Ratanarpan and is protected under applicable intellectual property laws. No content may be reproduced, copied, or used without our prior written consent.

9. Limitation of Liability

To the extent permitted by applicable law, Ratanarpan shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or products, including but not limited to delays in delivery caused by circumstances beyond our reasonable control.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the competent courts.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices or applicable law. The updated version will be posted on this page.

12. Contact

For any questions regarding these Terms, please contact us at info@ratanarpan.com or call +91 88003 46004 / +91 88003 46008.