Shipping Policy
We aim to deliver your Ratanarpan treasures safely, securely, and on time, anywhere in India and, where applicable, internationally.
Shipping Charges
- Free shipping across India (Pan India) on all orders above ₹999.
- A flat shipping fee of ₹200 applies to orders below ₹999.
Order Processing
Orders are typically processed within 1–3 business days of confirmation. Customized or personalized products may require additional processing time, which will be communicated at the time of order confirmation.
Delivery Timelines
Once dispatched, orders are generally delivered within 4–9 business days depending on the destination, courier partner serviceability, and prevailing conditions. Remote locations may require additional time.
International Shipping
For international orders, additional customs duties, taxes, or import charges may apply and are payable by the customer as per the destination country's regulations. Delivery timelines for international shipments may vary and will be communicated separately.
Order Tracking
Once your order is shipped, tracking details will be shared with you via email, SMS, or WhatsApp so you can follow your delivery every step of the way.
Damaged or Lost Shipments
While we take utmost care in packaging, if your order arrives damaged in transit or is lost, please contact us immediately at info@ratanarpan.com or WhatsApp us at +91 88003 46008 so we can assist you as per our Return & Refund Policy.
